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FAQ

GENERAL

Why is your cold plunge cheaper than other brands?
1. Direct Manufacturing: We can directly manufacture cold plunge, avoiding intermediary agents, which allows us to reduce costs and ensure product quality.
2. Our factory just started selling cold plunge online this year, so we don't have much influence on the Internet. We are willing to lower the profit so that more people can afford cold plunge.
Is this cold plunge safe?
Yes, safety came first when designing this tub. 
Can I Use it Outdoors?
The product is suitable for outdoor use
How Cold Does The Water Get?
The minimum temperature is 39°F. However, external factors such as high ambient temperatures can impact this. To achieve a lower temperature and reduce energy usage, we recommend using the insulated cover.
How Much Electricity Does it Use?
The 0.6 HP chillers use 1520W and draws around 8 amps, while the 0.8 HP chillers use 1730W and 9.5 amps. To put this into perspective, an average refrigerator uses 725 watts and between 10-20 amps.
How Do I Keep the Water Clean?
The process of changing the water is simple, thanks to the included drain valve. You can quickly empty the tank or even connect a hose to discharge the water elsewhere."
Electrical Requirements
All you'll need is a standard 110 V outlet.
Do You Offer Warranty?

Yes, we do! 5-year warranty. Click here for more information.  

How Long Does It Take To Cool The Water Down?
Water is cooled at a rate of 2-6 degrees per hour. These values will vary depending on ambient temperatures.
How Does The Installation Work?
Installing the cold plunge is straightforward and involves connecting a few hoses. No special tools or expertise is required, and the process should take no more than 20 minutes. To make the installation easier, we recommend having two people as the equipment is relatively heavy.

BUYING

Do you ship Worldwide?

YES!

Is shipping really FREE?
YES! We offer completely FREE shipping on ALL our products!
Will I receive a confirmation number when I place my order?

Yes, all customers will receive an order number after placing their orders.

Please contact us if you don't receive one within 24 hours.

Is Checkout on this site safe and secure?
You can be absolutely sure that all purchases here are safe and secure and are SSL-encrypted to protect your data!
If I enter my email address will you sell my information?
We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.